Thanks for shopping at Naturalilly!
First things first – shipping on Naturalilly.com is FREE! We hate paying for shipping, and we reckon you feel the same way. So the cost you see when browsing products on our site is the final cost you pay – no added charges!
RETURNS & REFUNDS
We currently do not offer refunds on returns but we can exchange it for another item or for credit. To be eligible for an exchange or credit you must:
1. Notify us within 14 days of receiving your order
2 Return the item to us under these conditions:
– item is not worn/used
– item is in original packaging
– labels and hangtags still attached to item
Please note that the return cost will be your responsibility. Do keep your postage receipts and tracking #s on you in case we will need it. We will not be responsible if packages are lost or damaged on the way so we suggest that your return is packed properly.
If you have any questions, feel free to contact us by clicking here.